Your privacy matters to us.
At Abhishek Tours & Travels (accessible at
abhishektours-travels.com),
we are committed to protecting your personal data. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit our
website or use our services. It also describes your rights and choices regarding
your information, and how we comply with applicable data protection laws.
This policy is designed to meet the requirements of Google Ads
and other advertising platforms, ensuring transparency about data collection and
use for personalised advertising.
1. Information We Collect
We collect information in the following categories:
| Category |
Examples |
| Personal Identifiers |
Name, email address, phone number, postal address |
| Travel & Booking Data |
Travel preferences, itinerary details, passport/ID numbers (where required), payment information |
| Technical Data |
IP address, browser type, device type, operating system, referring URLs |
| Usage Data |
Pages visited, time spent, clicks, searches, interactions with our content |
| Cookies & Tracking |
Cookie identifiers, pixel tags, similar technologies (see Section 6) |
We collect this information directly from you (e.g., when you fill out a booking form,
subscribe to our newsletter, or contact us), automatically through cookies and similar
technologies, and occasionally from third-party partners (e.g., travel agencies, payment
processors) with your consent.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and manage our travel services – processing bookings, sending confirmations, itineraries, and customer support.
- To improve and personalise your experience – tailoring content, recommendations, and offers based on your preferences.
- For marketing and advertising – delivering relevant ads (including through Google Ads), measuring ad performance, and sending promotional communications (with your consent where required).
- For analytics and performance – understanding how visitors interact with our website, optimising user journeys, and troubleshooting issues.
- For legal and security purposes – complying with applicable laws, preventing fraud, and protecting our rights and the safety of our users.
3. Legal Basis for Processing
We rely on the following legal bases under applicable data protection laws:
- Contractual necessity – to perform the services you request (e.g., travel bookings).
- Legitimate interests – for analytics, security, fraud prevention, and improving our services, provided your rights do not override those interests.
- Consent – for marketing communications, non‑essential cookies, and certain data sharing with advertising partners.
- Legal obligation – to comply with laws, regulations, and legal processes.
Your rights: You may withdraw consent at any time, opt out of targeted advertising,
or request access, correction, or deletion of your data. See Section 8 for details.
4. Sharing & Disclosure
We may share your information with:
- Service providers – payment processors, CRM platforms, email delivery services, and IT support, who act as processors under our instructions.
- Travel partners – hotels, airlines, tour operators, and other suppliers necessary to fulfil your bookings.
- Advertising partners – including Google Ads, to deliver personalised ads and measure campaign performance. These partners may use cookies and similar technologies.
- Analytics providers – such as Google Analytics, to understand website usage.
- Legal authorities – when required by law, court order, or to protect our legal rights.
We do not sell your personal data to third parties for their own marketing purposes.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined
in this policy, unless a longer retention period is required by law. For example:
- Booking records are kept for up to 7 years to comply with tax and accounting obligations.
- Marketing data is retained until you unsubscribe or request deletion.
- Analytics data is retained in aggregated form for up to 26 months.
6. Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your experience,
analyse traffic, and deliver targeted advertising. Below is an overview:
- Essential cookies – necessary for basic site functionality (e.g., session management).
- Analytics/performance cookies – help us understand how visitors use our site (e.g., Google Analytics).
- Advertising/targeting cookies – used by Google Ads and other ad networks to show you relevant travel ads based on your browsing behaviour.
- Preference cookies – remember your choices (e.g., language, currency).
You can manage your cookie preferences through your browser settings or via our cookie
consent tool. For more information, see our
Cookie Policy (available on our website).
Google Ads & Personalisation: We use Google Ads to serve personalised
advertisements. Google may use cookies to show you ads based on your visits to our site.
You can opt out of personalised advertising by visiting
Google Ad Settings.
7. Data Security
We implement industry‑standard security measures to protect your personal data,
including:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- Access controls, firewalls, and regular security monitoring.
- Secure storage of payment information via PCI‑compliant payment gateways.
- Staff training on data protection and privacy best practices.
While we strive to protect your information, no transmission over the internet is
100% secure. We encourage you to take precautions when sharing personal data online.
8. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access – request a copy of the personal data we hold about you.
- Rectification – correct inaccurate or incomplete data.
- Deletion – request deletion of your data, subject to legal obligations.
- Restriction – limit how we use your data in certain circumstances.
- Data portability – receive your data in a structured, machine‑readable format.
- Object – object to processing based on legitimate interests or direct marketing.
- Withdraw consent – where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in Section 10.
We will respond within 30 days.
9. Third‑Party Links
Our website may contain links to third‑party sites (e.g., hotel booking platforms,
payment gateways, social media). We are not responsible for the privacy practices
of those sites. We encourage you to review their privacy policies before providing
any personal information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or
our data practices, please reach out to us:
We aim to respond to all privacy inquiries within 30 days.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, legal requirements, or other factors. The latest version will always be
posted on this page with the effective date at the top. We encourage you to review
this page periodically.
If we make material changes that affect your rights, we will notify you via email
(if we have your address) or through a prominent notice on our website.
